ReplyHey

Use case

Know what Reddit is saying about you

Somebody recommended you in a thread last Tuesday. Somebody else said you were overpriced and nobody corrected them. Both are still ranking in Google.

What makes this hard

  • People discuss your product in subreddits you have never heard of, and you find out months later by accident.
  • An unanswered complaint on Reddit outranks your own pricing page for your own brand name.
  • The recommendation nobody replied to was a warm introduction that expired.

What gets caught

  • Someone recommending you by name in a thread you were never in
  • A comparison thread where a competitor is answering and you are not
  • A complaint from a churned customer, still ranking six months later
  • Your domain pasted into a “what do you all use?” roundup

What ReplyHey does about it

Every mention of your domain and brand, daily

Posts and comments across Reddit that name you, collected once a day with the exact quote that matched, so you can tell a recommendation from a complaint before you open anything.

Context, not just a hit

You see the subreddit, the thread, and what was actually said — which is usually enough to decide in five seconds whether it needs an answer, a thank you, or nothing at all.

A safe way to respond

The same rules engine applies: ReplyHey knows which subreddits allow you to speak up as the founder and which do not, so correcting the record does not turn into a removed comment and a ban.

Alongside the leads, not in a separate tool

Mentions and leads arrive in the same place, on the same day, because they are the same job: someone on Reddit is talking about your category and you should be in that conversation.

Questions

Does this include comments, or only posts?+

Both. Most mentions of a product are comments inside somebody else’s thread, which is exactly the kind you would otherwise never see.

Can I monitor competitors too?+

Mentions track your own domain and brand. If watching a list of competitor products is the main thing you need, say so — today ReplyHey covers it indirectly, through leads in threads where people are shopping around.

Should I reply to criticism on Reddit?+

Often yes, and plainly, from your own named account — Reddit is unusually forgiving of a founder who answers straight and does not get defensive. Check the subreddit’s rules first, which is the part ReplyHey does for you.

See which subreddits your customers are actually in

Paste your URL and ReplyHey derives the subreddits, the search terms and your first leads. About thirty seconds, and we do not ask for a card.

Find my first lead3 days free · no card · $24.99/month after